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2M Hellas
professional equipment & services

Your partner in 360 degrees

Technical support & maintenance

In 2M Hellas, we have developed a wide network of partners, which have extensive expertise in the technical support for all the range of our offered products and we combine this network with the experience and knowledge of our technical department, in order to guarantee to our clients services of the highest quality.

Technical support is provided for free to our clients for all our offered products, throughout the given, per product, period of guarantee and after its end can be provided following an agreement with the client, based on the corresponding contract. Our technical services are separated to the following divisions :

Our company undertakes the complete refrigeration installation of the stores that we work with, namely the montage of cabinets & cold rooms, the refrigeration network and the installation of the central motor units. Our installations are implemented by incorporating the latest technological standards of energy efficiency. Moreover, we undertake the complete installation of the shop-fitting products that we provide.

Provision of advises and instructions to deal with eventual problems in a way easy to grasp for the client or its technician.

We provide the possibility of remote support, problems solving and monitoring through specialized software, which can be configured in each installation.

Specialized technician of our network comes to your company’s site, whenever is necessary and after a communication with the technical department and our technician finds the best solution to end any technical problem.